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Secure intake & consent
Online Stripe payment
Lab partner workflow
Authenticated order status

How direct ordering works

From panel choice to order tracking.

The current experience connects panel browsing, intake, payment, collection instructions, and authenticated status visibility.

01

Browse panels

Compare the currently available panels by goal, category, included markers, and price.

02

Choose your panel

Open the panel detail page to review its focus before adding it to your cart.

03

Complete checkout

Enter the required intake information, provide consent, and pay through the existing online flow.

04

Follow collection steps

Use the instructions associated with your order to continue through the lab partner workflow.

05

Track your order

Sign in to your patient account to follow supported milestones and access available order information.

Designed for a careful handoff

Lab data is information—not a diagnosis.

Use your results to support an informed conversation with your healthcare provider. NXT Labs does not diagnose conditions or promise a particular outcome.

Discuss symptoms, medications, and treatment questions with a qualified healthcare professional.

Current order experience

Sensitive steps stay in the right flow.

Required intake

Provide the information needed for the supported ordering workflow.

Explicit consent

Review and accept the required authorization before checkout.

Stripe payment

Card details are handled through the existing payment integration.

Authenticated access

Order information is available through the patient portal.

Before you order

The direct answers should be easy to find.

Find practical information about purchasing, collection, medical boundaries, and order tracking.

Do I need an invitation to purchase a panel?
No. The current public catalog supports direct panel purchase. If a trainer or partner sent you a recommendation, use the unique link in that invitation so your order stays connected to it.
Can I purchase a panel directly online?
Yes. Choose an available panel, add it to your cart, complete the required intake and consent steps, and use the existing Stripe checkout when the deployment services are configured.
How is my sample collected?
After purchase, follow the collection and requisition instructions associated with your order. Collection uses the supported lab partner workflow; NXT Labs does not perform collections at its office address.
How do I track an order?
Use the patient sign-in route to view your orders and supported milestones. Available requisition or result information appears in the authenticated portal when the order reaches that stage.
Does NXT Labs diagnose conditions or prescribe treatment?
No. Lab testing and wellness information do not replace medical care. Discuss your results, symptoms, and treatment questions with a qualified healthcare professional.
Can I cancel an order and get a refund?
Yes. You can cancel and receive a full refund any time until sample collection is completed at the lab. Email info@nxtlabs.us with your order number. Refunds go to the original payment method and take 5-7 business days to fully process. Your bank may take longer to post the refund. After collection is completed at the lab, the order is no longer eligible for a refund. If we cannot process the sample or deliver results because of an error on our side or the lab's, we issue a full refund. Refunds do not depend on what the results show. An order that is not collected within 30 days of purchase expires with no refund. Services are not available in New York, New Jersey, Rhode Island, Alaska, Connecticut, New Hampshire, or Massachusetts. An order for collection in one of those states is cancelled with a full refund.

Choose your starting point

Find the panel that fits your questions.

Browse the current catalog, review the details, and start the supported direct-order flow.

Lab testing and wellness information do not replace medical care.Are you a trainer or partner?